Where are my parts stored?
All Cofactr storage is at our CFNY1 facility located at 630 Flushing Ave, Brooklyn, NY 11206
We never store your parts at 3rd party facilities, and you can view the location of your parts within the Cofactr platform at all times
Physical Security at CFNY1
Cofactr is an ITAR registered and compliant company, and we take our facility security extremely seriously. All logistics areas (where parts are handled and stored) are under 24/7 surveillance, are protected by RFID access control systems, and have continuous environmental sensor monitoring. All visitors are registered, subject to restricted party screening, and escorted by trained Cofactr employees at all times. Cofactr employees undergo periodic training in IT and facility security, ESD safety, and ITAR procedures. Food and beverages are never permitted inside of logistics areas.
Parts at CFNY1 are only handled in ESD-controlled areas that comply with ANSI/ESD S20.20 standards. Personnel wear grounded footwear, wriststraps, and anti-static apparel. Any time that parts are transported or stored outside of ESD-controlled areas, they are packaged in ESD protective packaging or enclosures.
CFNY1 is a concrete building with extensive fire protection and is subject to 24/7 staffed monitoring by onsite personnel. According to the fire protection system provider and our insurance company, it's really really unlikely that this building is going to burn down.
All stock lots at CFNY1 are individually barcoded with unique serial numbers, and customer stock is stored separately from other customers to eliminate the risk of parts from two customers getting mixed up. All stock movements, even within a single workstation, are scanned, recorded, and viewable in the Cofactr platform.
Traditionally, third-party-logistics (3PL) providers such as Cofactr are responsible for insuring their personnel, equipment, and facility and will carry Warehousemen Legal Liability Insurance, which stipulates that the 3PL provider is responsible for the safe storage of your goods and must provide “reasonable care” for your goods while in its care. If the 3PL does not provide “reasonable care” and its negligence results in loss or damage to your materials, their insurance company covers losses to a contractually-agreed-upon extent.
As a courtesy to our customers, Cofactr additionally carries insurance for business property owned by others (that's you) at our facility. We frequently assess the value of all customer parts stored at CFNY1 and update our limits to provide plenty of buffer above the current value of this stock.
We are happy to provide a certificate of insurance upon request.
Much like with any third-party-logistics provider, our insurance will not cover your parts when they are in transit to and from our facility, and it may not cover your parts at the value you think they are worth, particularly for parts that are difficult to source under current market conditions. We highly recommend that customers add a rider to their current insurance policy that lists the Cofactr facility as a storage facility for your insured materials. In most cases, this will be a nominal cost or none at all. Additionally, you may wish to purchase additional insurance coverage such as an inland marine policy to cover your materials while in transit or we can arrange shipping insurance for you through a 3rd party insurer upon request.
This article is provided for informational purposes only. Please reference the Cofactr Customer Agreement for detailed terms and conditions and consult your own lawyer and/or insurance providers for further guidance.