Where are my parts stored?
All Cofactr storage is at our CFNY1 facility located at 630 Flushing Ave, Brooklyn, NY 11206
We never store your parts at 3rd party facilities, and you can view the location of your parts within the Cofactr platform at all times
Physical Security at CFNY1
Cofactr is an ITAR registered and compliant company, and we take our facility security extremely seriously. All logistics areas (where parts are handled and stored) are under 24/7 surveillance, are protected by dual-layer RFID access control systems, and have continuous environmental sensor monitoring. All visitors are registered, subject to restricted party screening, and escorted by trained Cofactr employees at all times. Cofactr employees undergo periodic training in IT and facility security, ESD safety, and ITAR procedures. Food and beverages are never permitted inside logistics areas.
Parts at CFNY1 are only handled in ESD-controlled areas that comply with ANSI/ESD S20.20 standards. Personnel wear grounded footwear, wriststraps, and anti-static apparel. Any time that parts are transported or stored outside of ESD-controlled areas, they are packaged in ESD protective packaging or enclosures.
CFNY1 is a concrete building with extensive fire protection and is subject to 24/7 staffed monitoring by onsite personnel. According to the fire protection system provider and our insurance company, it's really really unlikely that this building is going to burn down.
All stock lots at CFNY1 are individually barcoded with unique serial numbers, and customer stock is stored separately from other customers to eliminate the risk of parts from two customers getting mixed up. All stock movements are scanned, recorded, and viewable in the Cofactr platform.
Traditionally, third-party-logistics (3PL) providers such as Cofactr are responsible for insuring their personnel, equipment, and facility and will carry Warehousemen Legal Liability Insurance, which stipulates that the 3PL provider is responsible for the safe storage of your goods and must provide “reasonable care” for your goods while in its care. If the 3PL does not provide “reasonable care” and its negligence results in loss or damage to your materials, their insurance company covers losses to a contractually-agreed-upon extent.
Cofactr carries Warehousemen Legal Liability Insurance and, as a courtesy to our customers, Cofactr additionally carries insurance for business property owned by others (that's you) at our facility.
We are happy to provide a certificate of insurance upon request.
There are some important limitations on our insurance that you should be aware of:
Our insurance will not cover your parts when they are in transit to and from our facility.
Our insurance may not cover your parts at the value you think they are worth, particularly for parts that are difficult to source under current market conditions.
Our default insurance maximum is $10,000 per ESD bin. This is totalled across your bins, so if you have 4 bins of parts at Cofactr, your total insurance coverage is $40,000. If you need higher limits for your high-value parts, please reach out to [email protected], and we would be happy to increase your coverage (additional fees may apply).
We highly recommend that customers add a rider to their current insurance policy that lists the Cofactr facility as a storage facility for your insured materials. In most cases, this will be a nominal cost or none at all. Additionally, you may wish to purchase additional insurance coverage such as an inland marine policy to cover your materials while in transit or we can arrange shipping insurance for you through a 3rd party insurer upon request.
This article is provided for informational purposes only. Please reference the Cofactr Customer Agreement for detailed terms and conditions and consult your own lawyer and/or insurance providers for further guidance.